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Privacy Policy

Last updated: September 2026

MYP Health (“we”, “us”, “our”) respects your privacy and is committed to protecting your personal data in accordance with the UK GDPR and the Data Protection Act 2018.

Information we collect

We may collect:

  • Contact details, such as your name, email address and delivery address
  • Order and payment information processed through our payment providers
  • Information about how you use our website, including pages viewed, interactions and basic analytics data
  • Marketing and advertising data where you have given the required consent

How we use your information

We use your information to:

  • Process and deliver your orders
  • Provide customer support
  • Send order updates
  • Send marketing communications where you have consented or where otherwise permitted by law
  • Understand how customers use our website and improve our service
  • Measure the effectiveness of our advertising and marketing campaigns

Advertising, analytics and Meta

Where you consent to non-essential cookies and tracking technologies, we may use services provided by Meta, including the Meta Pixel, Advanced Matching and Conversions API.

These technologies may allow information about your interaction with our website to be shared with Meta Platforms for purposes such as:

  • Measuring advertising performance
  • Understanding whether advertisements lead to visits or purchases
  • Improving advertising relevance
  • Creating or measuring advertising audiences

Depending on the service and your interaction with our website, information shared may include browsing activity, device or browser information and certain customer information used for matching purposes.

You can control non-essential cookies and tracking technologies through the cookie choices available on our website.

Sharing your information

We share personal data only where necessary with trusted service providers that help us operate our business, including providers involved in:

  • Payments
  • Order fulfilment and delivery
  • Website hosting and ecommerce services
  • Analytics
  • Advertising and marketing services, including Meta Platforms where applicable

We require appropriate safeguards when personal data is processed on our behalf. We do not sell your personal data.

Cookies and similar technologies

Our website may use cookies, pixels and similar technologies.

Essential technologies may be used where necessary for the website to function, for example for shopping basket, security or checkout functionality.

Non-essential analytics and advertising technologies should only be used where you have given the required consent. You can change or withdraw your cookie choices where the website provides those controls.

Your rights

Depending on the circumstances, you may have rights including access to your personal data, correction of inaccurate data, deletion, restriction, objection to certain processing and withdrawal of consent.

You also have the right to object to the use of your personal data for direct marketing.

To exercise your rights, contact:

contactus@myphealth.co.uk

Contact

For any privacy-related queries, email:

contactus@myphealth.co.uk

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